Customer Service

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PayPal allows you to make payments using a variety of methods including: PayPal balance, bank account, PayPal branded debit and credit cards, PayPal Credit, debit card, and credit card. Because your protection against undelivered or defective goods will vary with each method, you should review this page to understand how you can select a payment method and how protection differs depending on your payment method. This page does not address unauthorized transactions. For information on your protection against unauthorized transactions, please see the Error Resolution section of the PayPal User Agreement.

Preferred Payment Method

You can choose any of the payment methods in your PayPal account as your preferred payment method. You can select a preferred payment method in your account preferences on There may be times that your preferred payment method cannot be used, for example, if you select a credit card that has expired, or if you choose to pay with your PayPal balance but there are not enough funds at the time the transaction processes. In rare cases you may need to use your balance prior to using your preferred payment method, but you will be shown that at the time of checkout. Also, the availability of certain payment methods may be limited based on that particular seller or the third party website you are using to complete the transaction.